Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and the operator of Compliance Locker("Compliance Locker," "we," "us," or "our") governing use of our website, applications, APIs, and related services (collectively, the "Service") available at compliancelocker.app.

By creating an account, accessing, or using the Service, you agree to these Terms and our Privacy Policy, Cookie Policy, and Security materials incorporated by reference.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes that organization.

You must be at least 18 years old and able to form a binding contract. The Service is intended for lawful business and professional use. You may not use the Service if you are prohibited by law or previously suspended or terminated by us.

You are responsible for all activity under your account. You must provide accurate registration information and keep it current.

Your master password and derived keys are created and used client-side. We do not store your master password and cannot recover it for you. If you lose your master password and usable recovery materials, encrypted content may be permanently inaccessible, even to us.

You must safeguard session access, escrow backups, devices, and share links. Notify us promptly at support@compliancelocker.app if you suspect unauthorized access.

We may modify, suspend, or discontinue features with reasonable notice where practicable. We do not guarantee uninterrupted or error-free operation. Maintenance, upgrades, provider outages, and events beyond our reasonable control may cause downtime.

Compliance Locker offers a free storage allowance and paid subscription plans (currently Personal, Pro, and Team), plus optional storage add-ons and custom Enterprise agreements. Current plan descriptions and list prices are published at /pricing. Fees, taxes, renewals, and payment methods are processed by our payment provider. By purchasing a paid plan you authorize recurring charges until you cancel.

You may cancel a subscription from account billing settings. After cancellation, paid entitlements end at the close of the then-current billing period (unless otherwise stated at checkout), and the workspace returns to the free storage allowance. We may change prices or plan limits with notice; continued use after the effective date constitutes acceptance of the updated pricing for subsequent periods.

You agree not to:

• Violate law, regulation, or third-party rights
• Upload malware, unlawful content, or infringing material
• Attempt unauthorized access to accounts, systems, or data
• Probe, scan, or test vulnerabilities except with our written consent
• Interfere with Service integrity, performance, or security
• Circumvent technical controls or rate limits
• Use the Service in violation of export control or sanctions laws
• Resell, white-label, or sublicense the Service without permission

We may investigate suspected violations and suspend or terminate access to protect users, the platform, and third parties.

You retain ownership of documents and other content you upload. You grant us a limited, worldwide, non-exclusive license to host, store, transmit, display, and process your content solely as necessary to operate the Service, including encrypted storage, sharing features you enable, collaboration, backups, and audit logging.

You represent and warrant that you have all rights necessary to upload, share, and process content through the Service and that your content and use comply with applicable law.

Share links and collaborator access are controlled by cryptographic mechanisms you enable. You are responsible for distributing links securely, setting appropriate expirations, and revoking access when no longer needed.

Recipients who access shared content through tokens or collaboration features must use the Service lawfully and not attempt to defeat security controls.

The Service records certain events in an insert-only audit ledger. Entries may include timestamps, action types, file identifiers, pseudonymized actor identifiers, and pseudonymized network identifiers. Audit records may persist after file deletion. See our Compliance overview.

We and our licensors own the Service, software, branding, documentation, and all related intellectual property, excluding your content. No rights are granted except as expressly stated in these Terms. You may not copy, modify, distribute, sell, or lease any part of the Service except as permitted by law or with our written consent.

If you provide suggestions or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it without restriction or compensation to you.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REGULATORY OBLIGATIONS, PRODUCE ERROR-FREE RESULTS, OR PREVENT ALL UNAUTHORIZED ACCESS OR DATA LOSS. YOU ARE SOLELY RESPONSIBLE FOR YOUR COMPLIANCE PROGRAM, BACKUPS, CLASSIFICATION OF DATA, AND USE OF THE SERVICE IN YOUR ORGANIZATION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPLIANCE LOCKER AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS. IN THOSE CASES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

You will defend, indemnify, and hold harmless Compliance Locker and its affiliates, officers, directors, employees, and agents from claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your content, your use of the Service, or your violation of these Terms or applicable law.

You may stop using the Service at any time. We may suspend or terminate access immediately if you breach these Terms, create risk for the platform or others, or if required by law.

Upon termination, your right to access the Service ends. Sections that by their nature should survive will survive, including ownership, disclaimers, limitations of liability, indemnity, governing law, and dispute provisions.

These Terms are governed by the laws of United Arab Emirates, excluding conflict-of-law rules, except where mandatory consumer protections in your country of residence require otherwise.

Before filing a claim, you agree to contact us at support@compliancelocker.app and attempt to resolve the dispute informally within thirty (30) days.

Except where prohibited by law, exclusive jurisdiction and venue for disputes arising from these Terms or the Service will lie in the courts of United Arab Emirates. Nothing limits either party's right to seek injunctive relief for misuse of intellectual property or unauthorized access.

Entire agreement: these Terms and incorporated policies are the entire agreement regarding the Service and supersede prior understandings on that subject.

Severability: if any provision is unenforceable, the remaining provisions remain in effect.

Assignment: you may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or asset sale.

Force majeure: we are not liable for delay or failure caused by events beyond our reasonable control.

Changes: we may modify these Terms by posting an updated version on this page. Material changes become effective on the posted date unless otherwise stated. Continued use after the effective date constitutes acceptance where permitted.

Questions about these Terms: support@compliancelocker.app